Terms of Service

1. Acceptance of terms

By accessing and using the DelivUp website (delivup.io) and its associated services, you agree to be bound by these Terms of Service. These Terms represent a legally binding agreement between you and RARITY AGENCY CONSULTING - FZCO ("we", "us" or "our"), incorporated as a private limited company under the Dubai Integrated Economic Zones Authority (DIEZA) in Dubai, United Arab Emirates.

If you do not agree with any part of these terms, you must discontinue using our website and services.

2. Description of services

DelivUp is a B2B agency that rebuilds and manages restaurant storefronts on online delivery platforms (including Talabat, Deliveroo, Keeta, Noon Food and Careem): storefront audits, menu structure and wording, dish images and banners, offers and growth management.

The storefront audit requested on this website is generated from the Talabat, noon Food or Deliveroo listing you send us and emailed to you; our team may then contact you to go through it. The storefront check available on this website is an indicative self-assessment computed in your browser from your own answers: it is intended to highlight typical areas of improvement and does not constitute financial or operational advice.

3. User eligibility and B2B representation

Our website and services are intended exclusively for commercial entities and professionals (business to business). By submitting any form or requesting an audit, you warrant and represent that:

• You are a restaurant owner, manager, corporate representative, or have full legal authority to represent the business on whose behalf you are requesting the audit.
• All information provided is truthful, complete and accurate.
• You are using our site for commercial business purposes and not as a consumer.

4. Payments and services

The storefront audit and the storefront check do not require any payment information. Menu rebuilds, growth management, photoshoots and any other service are billed under independent service agreements. Payments are handled off-site through corporate invoicing, processed securely via Stripe.

5. Intellectual property rights

Unless otherwise indicated, the website, its source code, design layouts, written copy, illustrations, logos and custom audit reports are our proprietary property and are protected by copyright, trademark and other intellectual property laws in the United Arab Emirates and international jurisdictions. Platform names and logos belong to their respective owners; DelivUp is independent and not affiliated with any delivery platform.

6. Limitation of liability and disclaimer

Our services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law:

• We make no promise that the optimisations or suggestions provided will yield specific ranking positions, order volumes or revenue, as marketplace algorithms are controlled entirely by third-party delivery applications (Talabat, Deliveroo and others).
• We are not liable for any direct, indirect, incidental or consequential damages resulting from your use of our audits, recommendations, or from any changes made to your merchant portals.
• We are not responsible for account suspensions, pricing disputes or contract changes between you and your delivery platform providers.

7. Governing law and jurisdiction

These Terms of Service and any dispute arising from your use of the website or services shall be governed by, and construed in accordance with, the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates, as applicable.

Any legal action or dispute arising under these Terms shall be resolved exclusively in the competent courts of Dubai, United Arab Emirates.

8. Contact details

If you have any questions or require clarification regarding these Terms, please contact us at: