Images must be JPEG.
Deliveroo rejects other image formats. We deliver every dish image in the right format and size, ready to upload.
DelivUp rebuilds your Deliveroo storefront and manages it with you: menu structure, dish names, dish images, banners and offers. We work with the Menu Manager access you give us.
| Topic | What to know |
|---|---|
| Image format | JPEG only. Other formats are rejected. |
| Access for an agency | Menu Manager access from your own account. Never your password. |
| Commission base | On the invoices we checked: the menu price, before your discount. |
| Programmes you read about online | Some exist only in the UK or Ireland. Check what Deliveroo offers in the UAE. |
| Campaigns | Ask your Deliveroo account manager. Go with your menu and your questions ready. |
Learned from managing real storefronts in Dubai.
Deliveroo rejects other image formats. We deliver every dish image in the right format and size, ready to upload.
On the Deliveroo invoices we checked, commission was taken on the menu price, before your discount. Deep discounts cost more than they look.
Features you read about online may only exist in the UK or Ireland. We only plan with what Deliveroo offers to restaurants in Dubai.
Your Deliveroo account manager is the person who can tell you about campaigns and visibility options. We prepare the menu and the questions, so every meeting with them is useful.
Deliveroo ranks the restaurants a customer is most likely to order from: it reads the customer's history, the time, the distance, the expected wait, your rating, your offers and your item availability. Read our Deliveroo ranking guide.
No. You give DelivUp Menu Manager access from your own account. You can remove it at any time.
Often yes, but it depends on your area, your cuisine and your kitchen capacity. We look at it during the audit and tell you honestly.
Yes. We build one menu and one brand look, then adapt it to each app's rules.
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