Questions about DelivUp and delivery apps in Dubai.
Short, direct answers about our service, our pricing, and how Talabat, Deliveroo, Keeta, Noon Food and Careem work for restaurants.
Updated October 2026
About DelivUp
What does DelivUp do?
DelivUp is a Dubai agency that rebuilds and manages restaurant storefronts on Talabat, Deliveroo, Keeta, Noon Food, Careem and Smiles. We rebuild the menu, produce 50 to 100 dish images, set up one clear offer, then manage the storefront with the owner every two weeks.
Which delivery apps do you work on?
Talabat, Deliveroo, Keeta, Noon Food, Careem and Smiles, in Dubai and the rest of the UAE.
Where is DelivUp based?
In Dubai, United Arab Emirates. DelivUp is a brand of Rarity Agency Consulting FZCO, Dubai Silicon Oasis.
Who founded DelivUp?
Redwane, a former restaurant owner from France, co-founded DelivUp with Raouf. Redwane is the CEO.
Is DelivUp a partner of Talabat or Deliveroo?
No. DelivUp is an independent agency. We work inside your own platform accounts and with your platform account managers.
Pricing and contract
How much does DelivUp cost?
We quote after the audit. You get one fixed price for the menu rebuild and one fixed monthly fee, with a 3-month minimum. No commission on your orders.
Is the audit paid?
No upfront investment and no obligation. You paste your Talabat, noon Food or Deliveroo link, we email you the report in minutes.
Is there a minimum commitment?
Yes. 3 months for the monthly plan, then month by month.
How the work is done
How long before my new storefront is live?
About 7 days after onboarding, your new menu is ready for your approval. It usually goes live by day 14, because the platforms apply the changes on their side.
Do I need to give you my password?
No. You add DelivUp as a manager on each platform from your own account. You never share your password and you can remove our access at any time.
I use Foodics, Deliverect or GrubTech. Can you still help?
Yes. With a POS connection, menu changes must be made in the POS, or the next sync erases them. We prepare the menu for your POS and check the result on every app.
Are the dish images real photos?
They are produced with AI, based only on dishes the restaurant really serves. No photo shoot is needed and the kitchen keeps working.
In which language do you write the menu?
In English. The delivery apps translate the menu into Arabic automatically.
Do you manage customer reviews?
No. We focus on the storefront: menu, images, offers and visibility. The audit still reads your reviews, because repeated complaints show what to fix first.
Delivery apps in the UAE
Is commission taken before or after my discount?
On the Talabat, Deliveroo and Keeta invoices we have checked, commission was calculated on the menu price, before the discount. Check your own invoices, because contracts differ.
What happens when I mark a dish unavailable on Talabat?
With the option to keep it off until you turn it back on, the dish disappears from your storefront completely. Customers do not see it at all, so check unavailable items every week.
Can I change my Talabat menu with a support ticket?
As of late 2026, menu changes on Talabat go through the Vendor Portal, not support tickets. Whoever manages your menu needs access to the Vendor Portal.
Do you work with dark kitchens and cloud kitchens in Dubai?
Yes. A dark kitchen has no dining room, so its storefronts on Talabat, Deliveroo, Keeta, Noon Food and Careem are its only shop front. We build one menu and one brand look per brand, including virtual brands run from the same kitchen, and manage each app with the access you give us.
Which delivery apps should a Dubai restaurant be on?
Most restaurants we meet sell on Talabat first, then Deliveroo, Keeta, Noon Food or Careem. The right mix depends on your area and your cuisine. We look at it during the audit.
Want to know what your storefront is losing?
Paste the link to your Talabat, noon Food or Deliveroo page. We score it pillar by pillar and email you the report in minutes, then we call you to go through it.
No upfront investmentYour score by email in minutesNo obligation